In 2008, Hearing Assist set out to solve a problem: the high cost of available solutions for mild-moderate hearing loss.
Numerous barriers limit access to hearing health care, particularly the high cost of hearing aids (average cost is $3000-6000 for a pair), and lack of coverage by Medicare and other insurance companies.
…for a $5000 pair of hearing aids, approximately 2/3 of the cost actually covers an audiologist's time and services)
"The American Journal of Medicine", 2016
We began selling an innovative rechargeable hearing aid that was designed to amplify the frequencies most commonly associated with mild to moderate hearing loss (“one size fits most”), and launched via a popular television commercial featuring a well-known television star. That product was known as the Lee Majors Rechargeable Bionic Hearing Aid (“Bionic Ear”), and was the first FDA-registered direct to consumer hearing aid, as well as the first rechargeable hearing aid. Over the course of 10 years we sold hundreds of thousands of this and other quality hearing devices, without the high cost of middlemen or professional audiology services.
During this time we developed an in-house US based customer service team with compassion, experience and knowledge in both our customer demographic and our product selection.
In 2017 we began working on new product offerings and strategies. Technology changed a lot over the years, and we now had improved product designs with longer battery life, better sound quality, more programs for use in various settings, and in general better customer satisfaction. In August of 2017, Congress passed the Over the Counter Hearing Aid Act, which determined that an official federal government-sanctioned over the counter hearing aid market will override the state laws that have helped to keep prices high for consumers across the country.
Hearing Assist is a business that sees an opportunity to improve people’s lives with great products at amazing prices, and with excellent customer service. We like to think we’re playing a part in improving the cost and quality of healthcare offerings in the US. We hope you agree, and invite you to explore and try out the products that we stand behind.